GDPR

Privacy policy

Last updated: 14/07/2026

1. Data controller

The controller of your personal data is Car4You Alicante (the "Controller"), providing car rental services in Spain. Contact:

2. Data we process

Depending on how you interact with the site, we process:

  • identification and contact data (first name, last name, e-mail, phone),
  • document data (ID/passport number, driving licence number) — to conclude the rental agreement,
  • booking and payment data (dates, amounts, Stripe transaction IDs),
  • technical data (IP address, cookie IDs, device type, analytics data).

3. Purposes and legal bases

  • conclusion and performance of the rental agreement — Art. 6(1)(b) GDPR,
  • issuing accounting documents and tax obligations — Art. 6(1)(c) GDPR,
  • handling enquiries and communication — Art. 6(1)(f) GDPR (legitimate interest),
  • own marketing and analytics — Art. 6(1)(a) GDPR (consent given via cookie banner),
  • establishing and defending legal claims — Art. 6(1)(f) GDPR.

4. Data recipients

We may share your data with:

  • payment providers (Stripe Payments Europe Ltd.),
  • IT and hosting providers (Lovable Cloud / Supabase, Cloudflare),
  • e-mail and transactional notification providers,
  • insurers and fleet operators in Spain,
  • public authorities where required by law.

5. Transfers outside the EEA

Some providers (e.g. infrastructure operators) may process data outside the European Economic Area. In such cases we apply appropriate safeguards, in particular the Standard Contractual Clauses approved by the European Commission.

6. Retention

  • agreement and accounting data — for the period required by law (up to 6 years),
  • marketing data — until consent is withdrawn,
  • contact form data — up to 12 months after the correspondence ends.

7. Your rights

Under the GDPR you have the right to:

  • access your data and receive a copy,
  • rectify and erase your data,
  • restrict processing,
  • data portability,
  • object to processing based on legitimate interest,
  • withdraw consent at any time (without affecting processing carried out before withdrawal),
  • lodge a complaint with a supervisory authority (AEPD in Spain or your local DPA).

To exercise your rights, please e-mail kontakt@car4you-alicante.pl.

8. Cookies

For details about cookies used on this site, see our Cookie policy.

9. Changes to this policy

This policy may be updated. The current version is always available at this address, with the last modification date shown at the top of the document.